Privacy Policy

Trust Docs Canada respects your privacy. This policy explains what information we collect, how we use it, and your rights.

1. Information we collect

• Contact details you provide: name, email, phone number, and destination country.
• Documents you submit for review and processing.
• Basic technical data (such as your IP address and browser) when you use our website.

2. How we use your information

We use your information solely to review your documents, provide quotes, process apostille and authentication services, deliver your completed documents, and communicate with you about your order.

3. How we share it

We share only what is necessary to complete your order — for example, with the relevant government competent authority, notaries, and couriers. We never sell your personal information and do not share it for marketing purposes.

4. Storage and retention

We keep your information only as long as necessary to provide our services and meet legal and accounting obligations, after which it is securely deleted or anonymized.

5. Security

We apply appropriate technical and organizational safeguards to protect your data. See our Security page for details.

6. Your rights

You may request access to, correction of, or deletion of your personal information at any time by emailing info@trustdocs.ca.

7. Contact

Privacy questions? Email info@trustdocs.ca or call +1 437-525-0380.