Security

Your documents are sensitive, and we treat them that way. Here is how we protect your information and your files.

1. Data in transit

Our website and quote form are served over encrypted HTTPS connections, so information you send us is protected in transit.

2. Access controls

Access to your documents and personal information is limited to authorized staff who need it to complete your order.

3. Document handling

Physical original documents are stored securely while in our custody and are returned to you by tracked courier. Digital scans are stored in access-controlled systems.

4. Retention and secure deletion

We retain files only as long as needed to deliver your service and meet legal obligations, then securely delete them.

5. Payments

Payments are handled through reputable, PCI-compliant payment processors. We do not store your full card details on our servers.

6. Reporting a concern

If you believe your information may be at risk, contact us immediately at info@trustdocs.ca or +1 437-525-0380.